But here’s the thing: I also know that none of us is perfect. And not one of us knows what we would do in a difficult situation until we’re faced with it.

That’s why it’s important to take a step back from time to time and ask ourselves if our actions align with our values. That’s why it’s important to pay attention to those little “niggles” (and sometimes big ones) that we get when we do something we’re not proud of, and not just let those moments slide, but instead make the time to reflect on how we make choices and how we can make better ones.

As important as this reflection is for everyone, it’s even more important for leaders. Because leaders are not only responsible for their own behavior; rather, their behavior impacts many people’s lives. Just like Captain Schettino.

Like many people, I’ve also been thinking about the role of the leader of the ship, Captain Schettino.  According to the news, he left the ship before all the passengers were evacuated!  There are times when it’s appropriate for leaders to collaborate on solutions or consult with others or even avoid situations for the good of the organization.  But in a moment of crisis – whether on board a ship or in an organization – the role of the leader is to step in and tell people how to deal with the crisis, and then stick with them and offer assistance as they do it. As my husband so aptly put it, “it all comes down to the leader.” And in my experience that is true whether on board a ship or inside an organization.